Concord Auto Repair

1804 reviews
Monday - Friday: 8:00 AM - 5:00 PM
Call Us(925) 246-2587
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1

i called into this business this morning and was threatened ! . i called into the shop trying to price parts and labor being new to the city for a issue with my car. i have had a full inspection with the dealer but with wanting $300 per hr for labor i wanted to shop around . i called into asking about a certain part . BRIAN ask what car i simply said the brand not model was told he doesn't do low balling work and hung up in my face. I called back informing i had an inspection and the paper work . i also told him i just wanted to price my options . he said if i was looking for cheap fix i was wasting his time and mine by being a dumb ass . i told he was very rude for handing up in my face . He then told old me if i was looking for rude to come down to his shop and i would be in for a huge surprise . i have no idea what triggered brian . this shop was recommended by a few members of my church . after this experience im sure he will lose business . there no reason a so called man should call a women out her name , disrespect and threaten her .

I'm sorry you feel that way, unfortunately we can not please everyone. Lets just say our reviews speak for themselves. Good luck in your search for a shop to look at your vehicle >

- Five Star Automotive
5

Finding a trustworthy mechanic can feel like searching for a needle in a haystack, but my search ended at Five Star Automotive. Despite it being my initial visit, Brian immediately earned my trust. My car had a tricky sensor issue that other shops were quoting as a very expensive fix. Brian, however, was completely transparent and resolved the problem expertly and honestly. I'm so grateful for their exceptional service and integrity.

We are delighted to hear about your positive experience at Five Star Automotive! Providing exceptional service and building trust with our customers is always our top priority. If you ever need assistance in the future, feel free to reach out to us at (925) 609-7827.

- Five Star Automotive
5

Great Service and On Time !

Thank you for your positive feedback! We are delighted to hear that you had a great experience with our service and that we were able to meet your expectations in terms of punctuality. If you ever need any automotive assistance in the future, feel free to reach out to us at (925) 609-7827.

- Five Star Automotive
5

Outstanding service! Knowledgeable employees, all aspects of my vehicles care was extremely thorough and professional.

We are thrilled to hear about your positive experience at Five Star Automotive! Our team is dedicated to providing top-notch service. If you ever need any assistance in the future, feel free to reach out at (925) 609-7827.

- Five Star Automotive
5

Five Star's team is very knowledgeable and skilled. We have had them service all of our fleet and personal vehicles for many years. They are extremely accommodating, work quickly, and are very reasonably priced. Brian Smith has always been immensely helpful and we cannot recommend them enough!

Thank you for your amazing review, Arctic Ref! We are glad to hear that you have been a loyal customer for many years and that our team here at Five Star Automotive has consistently provided you with exceptional service. Your kind words mean a lot to us, and we truly appreciate your recommendation. If you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected]. Thanks again!

- Five Star Automotive
5

They always do such an outstanding job never any complains I have been going to them for many years and will continue .

Thank you for your kind words! We appreciate your loyalty over the years. If you ever need anything, please don't hesitate to give us a call at (925) 609-7827.

- Five Star Automotive
5

Great customer service! Honest, professional and fair prices.

Angie, we strive to make every customer experience at Five Star Automotive as exceptional as yours. Our team prides itself on offering honest, professional, and affordable services. Feel free to contact us at [email protected] if you have any further questions or need assistance. Thank you for choosing Five Star Automotive! - Brian

- Five Star Automotive
5

Excellent work ethic and honest experience with 5 🌟 every time. 👏

Thank you for the five-star review, Wais! We are thrilled to hear about your excellent experience at Five Star Automotive. Our team takes pride in providing honest, high-quality work. If you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future. -Brian

- Five Star Automotive
5

Excellent work ethic and honest experience with 5 🌟 every time. 👏 only people in town I trust with my cars...

Thank you for the five-star review, Wais! We are thrilled to hear about your excellent experience at Five Star Automotive. Our team takes pride in providing honest, high-quality work. If you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future. -Brian

- Five Star Automotive
5

Very pleased to have found this place - polite staff and competent work done, so my concerns were routed. Thanks, guys, for your help.

We're thrilled to hear that you had a positive experience at Five Star Automotive! Thank you for recognizing our polite staff and competent work. If you have any more automotive needs in the future, feel free to reach out to us at (925) 609-7827.

- Five Star Automotive
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